Privacy Policy

  • 1. Introduction

    Welcome to www.joshuanueva.com ("we", "our", or "us").

    We are committed to protecting your privacy and ensuring your personal data is handled securely and in accordance with the General Data Protection Regulation (GDPR), the Irish Data Protection Act 2018, and other applicable data protection laws.

    This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights regarding your personal data.

    2. Information We Collect

    Depending on how you use our website, we may collect:

    Information You Provide

    • Name

    • Email address

    • Telephone number

    • Company name

    • Any information you submit through contact forms

    Automatically Collected Information

    When you visit our website, we may automatically collect:

    • IP address

    • Browser type

    • Device information

    • Pages visited

    • Date and time of visit

    • Referring website

    • Cookies and analytics data

    4. How We Use Your Information

    We process your personal data to:

    • Respond to enquiries

    • Provide our services

    • Improve our website

    • Manage customer relationships

    • Send updates or newsletters (where you have consented)

    • Comply with legal obligations

    • Prevent fraud and maintain website security

    5. Legal Basis for Processing

    Under GDPR, we process personal data based on one or more of the following legal grounds:

    • Your consent

    • Performance of a contract

    • Compliance with legal obligations

    • Our legitimate interests (provided your rights do not override those interests)

    6. Cookies

    Our website uses cookies to improve your browsing experience.

    Cookies may be used to:

    • Remember your preferences

    • Analyse website traffic

    • Improve website functionality

    Where legally required, we will ask for your consent before placing non-essential cookies on your device.

    You can control or disable cookies through your browser settings.

    7. Analytics

    We may use services such as:

    • Google Analytics

    • Google Search Console

    • Microsoft Clarity

    • Other website analytics tools

    These services help us understand how visitors use our website.

    Where required by law, analytics cookies will only be activated after you provide consent.

    8. Sharing Your Information

    We do not sell your personal information.

    We may share your information with trusted third parties including:

    • Website hosting providers

    • Email service providers

    • Payment providers (if applicable)

    • IT support providers

    • Professional advisers

    • Government authorities where legally required

    All third parties are required to protect your information.

    9. International Transfers

    Some of our service providers may process data outside the European Economic Area (EEA).

    Where this occurs, we ensure appropriate safeguards are in place, such as:

    • European Commission Adequacy Decisions

    • Standard Contractual Clauses (SCCs)

    • Other GDPR-approved transfer mechanisms

    10. Data Retention

    We only retain personal data for as long as necessary to:

    • Provide our services

    • Meet legal obligations

    • Resolve disputes

    • Enforce our agreements

    After this period, your data will be securely deleted or anonymised.

    11. Your Rights

    Under GDPR, you have the right to:

    • Access your personal data

    • Correct inaccurate information

    • Request deletion ("Right to be Forgotten")

    • Restrict processing

    • Object to processing

    • Request data portability

    • Withdraw consent at any time

    • Lodge a complaint with the Data Protection Commission

    12. Data Security

    We implement appropriate technical and organisational measures to protect your personal data against:

    • Unauthorised access

    • Loss

    • Misuse

    • Disclosure

    • Alteration

    However, no method of internet transmission is completely secure.

    13. Third-Party Links

    Our website may contain links to third-party websites.

    We are not responsible for the privacy practices or content of those websites.

    14. Children's Privacy

    Our website is not intended for children under the age of 16.

    We do not knowingly collect personal information from children.

    If we become aware that we have collected such information, we will delete it promptly.

    15. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time.

    Any updates will be posted on this page with a revised "Last Updated" date.

    16. Contact Us

    If you have any questions regarding this Privacy Policy or wish to exercise your GDPR rights, please contact:

    Joshua Nueva Media

    Email:
    info@joshuanueva.com

    Address:
    Westport, Co. Mayo, Ireland

    17. Complaints

    If you believe your personal data has not been handled correctly, you have the right to make a complaint to the Irish Data Protection Commission.

    Data Protection Commission (Ireland)

    Website: https://www.dataprotection.ie

    Address:
    21 Fitzwilliam Square South,
    Dublin 2,
    D02 RD28,
    Ireland